Here’s some of the thinking behind what we do.
Managing to Learn (John Shook) — Find root cause and build engagement.
Thinking Fast and Slow (Daniel Kahneman) — Fear of loss in decision-making.
Now You See It (Cathy Davidson) — Attention blindness and how to fix it.
The Five Dysfunctions of a Team (Patrick Lencioni) — Building an executive team.
The Visual Display of Quantitative Information (Edward Tufte) — How to show data.
Content Strategy for Mobile (Karen McGrane) — Write for all platforms at once.
The Lean Startup (Eric Ries) — Accelerate product-market fit.
Competing Against Time (George Stalk, Jr. & Thomas Hout) — Reduce product delivery time.
The Lean Farm (Ben Hartman) — Lean tools in action.
In Lieu of Money, Toyota Donates Efficiency to New York Charity (New York Times)
Was E-mail a Mistake? (The New Yorker)